Privacy Policy

Last updated: October 14, 2026

This Privacy Policy describes how GLP Biolab (“we”, “us”) collects, uses, and shares information when you visit glpbiolab.com (the “Site”) or place an order.

Information we collect

Information you provide

• Account/order information: name, email, shipping address, billing address, phone number (if provided)
• Payment information: payment method details, processed by our payment processor (we do not store full card numbers)
• Communications: content of emails or text messages you send us

Information collected automatically

• Usage data: pages visited, time spent, referring URL, browser type, device info — collected via Google Analytics 4 + Google Tag Manager
• Cookies and similar technologies: session cookies, analytics cookies, ad-tracking cookies (Meta Pixel, etc.) where present
• IP address and approximate location

How we use information

• Fulfill your orders (process payment, ship product, send confirmations + tracking)
• Customer support (respond to inquiries, troubleshoot issues)
• Email marketing if you opt in (welcome series, product updates, abandoned cart reminders)
• Site improvement and analytics
• Fraud detection and abuse prevention
• Comply with legal obligations

How we share information

• Payment processor — to process your transaction
• Shipping carriers — to deliver your order (FedEx)
• Email/SMS marketing platforms (opted-in subscribers only)
• Analytics providers — Google Analytics, Google Tag Manager
• Legal requirements — when required by law, regulation, court order, or government request
• Business transfers — in connection with a merger, acquisition, or sale of assets

We do not sell personal information to third parties for monetary consideration.

Your rights

California residents (CCPA)

If you reside in California, you have the right to:

• Know what personal information we collect
• Request a copy of your personal information
• Request deletion of your personal information
• Opt out of “sale” or “sharing” of your personal information (we do not sell, but cookie-based ad sharing may apply)

To exercise these rights, email info@glpbiolab.com.

EU/UK residents (GDPR)

If you reside in the EU or UK, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure (“right to be forgotten”)
• Object to or restrict processing
• Data portability
• Lodge a complaint with your local data protection authority

To exercise these rights, email info@glpbiolab.com.

We do not actively market to or solicit orders from EU/UK residents. Orders shipped within the United States only.

All users

You can:

• Unsubscribe from marketing emails using the link in any email
• Update your account/order information by contacting info@glpbiolab.com
• Request deletion of your information (subject to retention requirements for tax + legal compliance)

Cookies

We use cookies and similar technologies to operate the Site, analyze usage, and (where applicable) deliver targeted advertising. You can control cookies via your browser settings. Disabling cookies may break checkout functionality.

Data security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of internet transmission is 100% secure, and we cannot guarantee absolute security.

Data retention

• Order/transaction records: retained for 7 years for tax + accounting compliance
• Marketing subscribers: retained until you unsubscribe
• Analytics data: retained per Google Analytics’ default retention (currently 14–26 months)

Children’s privacy

The Site is not directed to children under 18. We do not knowingly collect personal information from anyone under 18.

Changes to this Privacy Policy

We may update this Policy from time to time. The “Last updated” date at the top reflects the most recent revision.

Contact us

For privacy questions or to exercise your rights:

Email: info@glpbiolab.com